Consulting
Your team is already using AI. The question is whether it's working.
I work with organizations to understand how their people actually work — then build training and AI adoption programs designed around those real workflows. More efficiency. Intentional SOPs. Measurable results.
AI Adoption & Workflow Consulting
I assess how your team currently works and identify where AI can be integrated into real workflows — not bolted on top of them. From Microsoft Copilot to automation tools, we build systems that actually get used.
Technology Training Programs
Custom training built for your actual staff and your actual tools. Grounded in Adult Learning Theory and designed to move people from resistant to confident — not just in a single session, but long-term.
Microsoft 365 & Copilot Enablement
Deep-dive training on Word, Outlook, Teams, SharePoint, and Copilot for Microsoft 365 — focused on the workflows that matter most to your organization. Role-specific. Immediately applicable.
SOP Design & Documentation
Intentional standard operating procedures built around how your team actually works — not copy-paste templates. Clear, usable, and designed to scale as your organization grows.
Workflow Audit & Training Roadmap
A structured assessment of your current technology usage, adoption gaps, and training needs — delivered as a clear roadmap with prioritized recommendations you can act on immediately.
Workshop Facilitation
Hands-on, in-person or virtual workshops for teams on AI tools, Microsoft 365, and workflow transformation. Designed to move people from skeptical to capable — fast.
Discovery Call
We start with a 30-minute conversation about how your team works, what tools you have, and where the friction is. No assumptions. Just listening.
Format
30-min video call — Teams or Zoom
What to bring
Your current pain points. Nothing formal required.
Outcome
A clear picture of where AI and training can help most.
“Most technology trainers know the tool.
I know why people don't use it.”
If your organization has rolled out new technology and adoption is stalling — or you're about to and want to get it right the first time — this is where I can help.
Before you adopt AI,
you need to know
where you actually are.
Most businesses react to AI — they buy a tool, hand it to their team, and wonder why nothing changes. SAMR gives you a map.
It shows where your team is today — and what it actually takes to move from just using AI to being transformed by it. Tap each level to see what it looks like for a real small business.
Explore the Full Methodology →The first question to ask
Where are you with your AI adoption?
Most organizations don't know — and that's exactly where we start. Knowing your SAMR level is the difference between reacting to AI and building something intentional with it.
30 minutes.
No pitch.
Just clarity.
01 / 04
You tell me how your team works. I listen without assumptions.
02 / 04
No sales pitch. No upsell. Just an honest look at where the friction is.
03 / 04
I'll tell you exactly where AI and training can move the needle — and where it can't.
04 / 04
You leave with clarity. Whether we work together or not.
What we cover
Current workflows and where they break down
Technology tools your team is — and isn't — using
AI adoption readiness across your organization
Staff training gaps and onboarding friction
SOP gaps and documentation needs
Where efficiency gains are most achievable
Technology only transforms when the people using it are ready.
Not ready to book a call? That's fine. Send a question. No commitment, no sales process — just a straight answer.
Just ask a question →MH@moniquehawkins.com · Response within 48 hours